{"id":30,"date":"2019-01-27T06:08:56","date_gmt":"2019-01-27T05:08:56","guid":{"rendered":"http:\/\/bloch-it-consulting.de\/?page_id=30"},"modified":"2024-06-24T05:20:28","modified_gmt":"2024-06-24T04:20:28","slug":"profil","status":"publish","type":"page","link":"https:\/\/bloch-it-consulting.com\/?page_id=30","title":{"rendered":"Leistungen"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Leistungsumfang<\/h2>\n\n\n\n<ul>\n<li>Beratung zur Auswahl &amp; Einf\u00fchrung eines passenden IT Service Management Tools (Anforderungsanalyse, Tool-Evaluierung, Begleitung des Auswahlverfahrens)<\/li>\n\n\n\n<li>Projektleiter f\u00fcr die Implementierung von IT Service Management L\u00f6sungen<\/li>\n\n\n\n<li>Optimieren von bestehenden IT Service Management Umgebungen (User-Akzeptanz, Effizienz, Performance, Workflows, Automatisierung, Security Incidents)<\/li>\n\n\n\n<li>Langj\u00e4hriges Hersteller-Knowhow von Ivanti Service Manager (FrontRange \/ HEAT Software \/ Ivanti)<\/li>\n\n\n\n<li>Umfangreiches Wissen zu weiteren ITSM-Tools (ServiceNow, Cherwell)<\/li>\n\n\n\n<li>Technische Vertriebsunterst\u00fctzung \/ Presales-Consulting (Produktpr\u00e4sentationen, Machbarkeitsstudien, Proof of Concept\/POC, Technische Konzepte)<\/li>\n\n\n\n<li>Produkt Management Beratung (aktuelle Marktanforderungen, Analyse der vorhandenen Funktionalit\u00e4ten, Identifizieren von fehlenden Funktionalit\u00e4ten)<\/li>\n\n\n\n<li>Zertifizierungen:\n<ul>\n<li>ITIL v3, ITIL 2011, ITIL 4<\/li>\n\n\n\n<li>Projekt Management, PRINCE2 Agile<\/li>\n\n\n\n<li>Ivanti Service Manager (Installation, Administration, Konfiguration, Optimierung)<\/li>\n\n\n\n<li>ServiceNow &#8211; Certified System Administrator (CSA)<\/li>\n\n\n\n<li>Civento Prozessdesigner<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<br>\n\n\n\n<h2 class=\"wp-block-heading\">Branchenerfahrung<\/h2>\n\n\n\n<ul>\n<li>Automobilindustrie &amp; Zulieferer<\/li>\n\n\n\n<li>Energie &amp; Wasserwirtschaft<\/li>\n\n\n\n<li>Finanzwesen (Wirtschaftspr\u00fcfung, Versicherungen, Banken)<\/li>\n\n\n\n<li>Gesundheitswesen (Krankenh\u00e4user, Laborgemeinschaften, Fach\u00e4rzte)<\/li>\n\n\n\n<li>Handel<\/li>\n\n\n\n<li>IT (Hardware, Software, Verkauf, Beratung, Dienstleistung)<\/li>\n\n\n\n<li>Kinderbetreuungs- und Bildungseinrichtungen&nbsp;<\/li>\n\n\n\n<li>Logistik &amp; Paketdienstleister<\/li>\n\n\n\n<li>Luft- und Raumfahrttechnik<\/li>\n\n\n\n<li>Maschinen- &amp; Anlagenbau<\/li>\n\n\n\n<li>\u00d6ffentliche Verwaltung<\/li>\n\n\n\n<li>Pharmaindustrie<\/li>\n\n\n\n<li>Technik &amp; Telekommunikation<\/li>\n<\/ul>\n\n\n\n<br><br>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"http:\/\/bloch-it-consulting.com\/wp-content\/uploads\/2020\/09\/joey-kyber-Pihl8kTtX-s-unsplash-1024x683.jpg\" alt=\"\" class=\"wp-image-201\" style=\"width:464px;height:308px\" srcset=\"https:\/\/bloch-it-consulting.com\/wp-content\/uploads\/2020\/09\/joey-kyber-Pihl8kTtX-s-unsplash-1024x683.jpg 1024w, https:\/\/bloch-it-consulting.com\/wp-content\/uploads\/2020\/09\/joey-kyber-Pihl8kTtX-s-unsplash-300x200.jpg 300w, https:\/\/bloch-it-consulting.com\/wp-content\/uploads\/2020\/09\/joey-kyber-Pihl8kTtX-s-unsplash-768x512.jpg 768w, https:\/\/bloch-it-consulting.com\/wp-content\/uploads\/2020\/09\/joey-kyber-Pihl8kTtX-s-unsplash-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Leistungsumfang Branchenerfahrung<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=\/wp\/v2\/pages\/30"}],"collection":[{"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30"}],"version-history":[{"count":33,"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":329,"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions\/329"}],"wp:attachment":[{"href":"https:\/\/bloch-it-consulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}